Shipping Terms and Conditions

Welcome to Australian Dog Solutions (“we,” “us,” “our”). The following terms and conditions (the "Shipping Terms") apply to the delivery of goods (“products”) purchased on https://australiandogbrokers.com.au to our customers (“you,” “your”).

PLEASE NOTE: Some items are from different suppliers, this means the shipping times vary from each product. The time span is from 1 DAY to 28 DAYS!!!

  1. General Shipping Policy: We strive to deliver products within the estimated time frame of 1-28 days from the date of order confirmation. However, delivery times are not guaranteed and may vary based on location, logistics, and other unforeseen factors beyond our control.

  2. Order Processing: Orders are typically processed within 2 business days. The day the order is processed is not counted as part of the estimated delivery time. Processing times may be longer during peak seasons or promotional events.

  3. Shipping Costs: Shipping fees are calculated based on the weight, size, and destination of the order. Shipping costs will be provided to you at the time of checkout.

  4. Delivery Estimates: The delivery time of 1-28 days is an estimate and not a guarantee. We will provide you with a tracking number once your order has been shipped so you can follow its progress.

  5. Shipping Providers: We use a selection of shipping providers to deliver our products, which may include local and international couriers. We reserve the right to select the most appropriate carrier for your shipment.

  6. International Shipping: Customers are responsible for customs duties, taxes, and any other additional charges that may apply for international shipments. We are not responsible for delays caused by customs clearance processes.

  7. Shipping Address: Please ensure that the shipping address provided is accurate and complete. We are not responsible for shipments delivered to incorrect addresses supplied by the customer. Any additional cost incurred for re-delivery will be at the customer’s expense.

  8. Delivery Receipt: Upon receipt of the delivery, you are responsible for inspecting the shipment for any damage or discrepancies. Any issues should be reported to our customer service within [insert number of days] days of delivery for assistance.

  9. Failed Delivery Attempts: If delivery is unsuccessful due to customer unavailability or incorrect shipping details, we may charge an additional fee for re-delivery attempts. It is essential to provide a delivery address where someone will be available to receive the shipment.

  10. Risk of Loss: The risk of loss and title for items purchased pass to you upon our delivery to the carrier.

  11. Order Cancellation: Orders cannot be canceled or modified once they have been shipped. If you wish to cancel an order, you must contact us before it is shipped.

  12. Changes to Shipping Terms: We reserve the right to amend these Shipping Terms without prior notice at any time. The version of the Shipping Terms that will apply to your order will be those on [Your Website URL] at the time you place your order.

By purchasing a product from Australian Dog Solutions, you acknowledge and agree to these Shipping Terms. For any queries regarding shipping, please contact our customer service.

Door To Door Service

With the ability of door to door service, we can guarantee the welfares of your puppies. We check over the breeder, make sure the vaccines are up to date and then safely transport them to you using Qualified personel that has been signed off by AustralianDogBrokers.

We Stand Against

As for unethical breeding, at AustralianDogSolutions we work towards a brighter future for ALL our furry friends. By inspecting the property first and conditions, we can inspect the area and make sure the puppies welfare was put first through there up bringing.

Get In Contact With Us

The team at AustralianDogSolutions has a vast amount of experience on there side. From military dog handling and training, to veterinary qualified advise and basic dog obedience we have you covered, if on the unlikely event we don't know, be rest assure that our large network has the answer for you.